Privacy & Policy

Welcome to Anza Sets House (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://anzasetshouse.com/) or interact with our services (e.g., bookings, inquiries).

By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following data:

Personal Details: Name, email, phone number, address (provided via booking forms, contact requests, or check-in).
Booking & Payment Data: Dates of stay, payment details (processed securely via third-party providers like Stripe, PayPal, or direct bank transfers).
Technical Data: IP address, browser type, device information (collected via cookies and analytics tools like Google Analytics).
Guest Preferences: Special requests (e.g., dietary needs, room preferences).

2. How We Use Your Data

Your information is used to:

Process bookings and payments.
Communicate with you (e.g., confirmations, updates, customer support).
Improve our services and website experience.
Comply with legal obligations (e.g., tax records, local hospitality laws).

3. Data Sharing & Third Parties

We do not sell your data. Limited sharing may occur with:

Payment Processors: To complete transactions (e.g., Stripe, PayPal).
Booking Platforms: If you book via third-party sites (e.g., Booking.com, Airbnb).
Service Providers: Email tools (e.g., Mailchimp), web hosting, or cleaning staff (only necessary details).
Legal Requirements: If required by law (e.g., government regulations).

4. Cookies & Tracking

We use cookies for functionality (e.g., login sessions) and analytics (e.g., Google Analytics).
You can disable cookies via browser settings, but some website features may not work.

5. Data Retention

We retain your data only as long as necessary:

Bookings: Until check-out and financial record-keeping (as per local laws).
Marketing: Until you unsubscribe (e.g., via “unsubscribe” links in emails).

6. Your Rights

Depending on your location, you may:

Request access, correction, or deletion of your data.
Opt out of marketing communications.
Withdraw consent (where applicable).
To exercise these rights, contact us at info@anzasetshouse.com.

7. Security

We use industry-standard measures (SSL encryption, secure payment gateways) to protect your data—but no online method is 100% secure.

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect their data.

9. Changes to This Policy

Updates will be posted here with a new “Last Updated” date. Continued use of our services constitutes acceptance of changes.

10. Contact Us

For privacy-related questions or requests, email:
Email: info@anzasetshouse.com
Website: https://anzasetshouse.com/

Key Notes for Compliance:

GDPR (EU Guests): Add a clause like, “For EU residents, we process data under legal bases such as contract performance or consent.”
CCPA (California Guests): Include a “Do Not Sell My Personal Information” link (even if you don’t sell data).
Booking Partners: If you use platforms like Airbnb, mention: “When you book via third parties, their privacy policies apply.”

Would you like to add a Cookie Consent Banner script (e.g., for GDPR compliance) or a separate Terms & Conditions page for bookings? Let me know!